FAQ's

How do I use my Ecobalm?

Simply push firmly on the bottom of the tube and balm will slide up easily with no mess!

 

Will the balm soak into the cardboard and ruin it?

The inner of Ecobalm is coated with food quality wax-coated paper. This ensures that the balm will not be able to soak into the cardboard in any way!

 

Why is the shape of Ecobalm short and wide, unlike other tubes on the market?

Instead of a turning mechanism, Ecobalm features a pushup bottom. Therefore fingers of all shapes and sizes must be able to fit up the inside of the tube. This is why Ecobalm is wider than other products on the market to make it much easier for you! 

 

Are the clover honey and beeswax certified organic?

Yes! Ecobalm is filled in South Canterbury by a certified organic apiary who supply the clover honey and beeswax.

 

Will my Ecobalm arrive in sustainable packaging?

Yes, all of Ecobalm's packaging is compostable or recyclable.

 

Is COVID-19 affecting orders?

The production of Ecobalm is still continuing as planned. We expect there will be no major delays with our production.